Great customer service?
 

My Buell dealer has it.

The rocker box on my rear cylinder has started to leak. I called them up to find out how much it would cost. I was trying to decide if I was going to do it myself or have them do it.

Service manager checks into it and comes back with, "Your warranty was up April 1st, we'll do up the work order now and still cover ya.."

But, that wasn't right.. I bought my bike in November 07, and it's a two year warranty. Turns out, they only registered it in April since they assume we won't ride in the cold months.

So, not only that they're going to change out my belt on warranty as well. I was thinking it was going to cost me about $400, not counting a new belt. And it's going to be FREE with the belt.. :rockwoot:

I like those kinds of shops.

No amount of advertising will get me to come back but do right by me once and you will have a repeat customer.

Great to hear it.

Now go blow some money in there to show them you appreciate their type of business. :dthumb:

damn, was gona come back and edit to say the same thing :lol:

I honestly would but they don't really sell anything that I need aside from oil and filters..

buy a t shirt

Bass Pro Shops in Kodak, TN doesn't have it. Called and asked if they had some fly fishing waders and the guy yelled at me they don't carry that shit.

Go into the store two days later, guess what, they carry that shit.

I find that at any big box store.

My wife wonders why I refuse to call places like that to see if they carry something... this is why.

Rare.

It would say Harley on it! Brub brub brub!

so buy one for gasman lol

They have to have something that just says 'ride free' or 'I'm a badass with a bank account' or 'weekend wheeled warrior' right?

yES PLEASE DO!

aND THAT IS AWESOME OF THE SHOP TO TAKE CARE OF YOU.

Signed the paperwork yesterday, I saved over 800 dollars. I was quite happy to say the least.

Awesomeness.

Then tell anyone in the area who is interested in a Harley.

If they're interested in a Harley, then they have to shop there. :lol:

My gf's father just bought a Road King and everything he owns has to have a big HD on it. I guess I can always buy him some crap.