11-24-2010, 01:25 PM | #1 |
Moto GP Star
Join Date: Nov 2008
Posts: 11,022
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lost atm/bank card
Is a major PITA. had to cancel it yesterday and now wait for a new one to arrive, which will take longer due to the damn holiday. On the upside it wasnt like I lost my entire wallet. I dread those DMV trips.
BTW I didnt know citibank now outsorces their call support to india. All the other times I called customer service it was someone with a southern accent till I ran into apu yesterday. Understood every 5th word he said and wa sobvious he didnt have a solid command of the english language. |
11-24-2010, 01:43 PM | #2 |
For Science. You Monster.
Join Date: Nov 2008
Location: Canada
Moto: '08 HD FLSTSB
Posts: 3,546
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I went through the same thing not long ago. Though I only had to drop in at the bank to do it. But my new card is Visa/Debit, and you dont need a pin to buy online, so I was stressed out trying to get to the bank asap, as I lost it on a friday night.
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11-24-2010, 01:49 PM | #3 |
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Join Date: Nov 2008
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This week was/is a crazy work week for me so I couldnt get to the bank on friday. They even shut down my online acct so I cant access that, so if I need cash I have to hit the bank. I have been using my CC for purchases like gas and food. Now they will prolly cancel it due to all the recent activity, I rareley if ever use the card.
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11-24-2010, 02:09 PM | #4 |
Ride Like an Asshole
Join Date: Feb 2008
Moto: nothing...
Posts: 11,254
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Overseas call centers are interesting... sometimes you cannot tell at all that the person is foreign... other times you need Rosetta Stone to get halfway to a solution.
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11-24-2010, 02:39 PM | #5 |
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His accent wasnt too bad but you could tell with his grammar and a few times I would make a bit of a joke and he never got it.
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11-24-2010, 09:06 PM | #6 |
WERA Yellow Plate
Join Date: Nov 2009
Location: Calgary
Moto: Gs500F
Posts: 683
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When my husband gets someone like that he can be a bit of an ass and usually asks if they speak English or if there is someone there that speaks english he can talk to. If a telemarketer calls he answers the phone in French. Lol
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11-25-2010, 09:05 AM | #7 |
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I can see his concern in some cases but for a lost card its prety straightforward so I figured the guy can handle this. if it started to get more involved I may have bumped it up the food chain.
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11-25-2010, 09:09 AM | #8 | |
Custom User Title
Join Date: Nov 2008
Location: Central NY
Moto: 2003 SV650S
Posts: 14,959
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Quote:
It was "I hated it in high school and was forced to take another year in college" French but they didn't know that
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11-25-2010, 09:16 AM | #9 | |
DefenderOfTheBuelliverse
Join Date: Feb 2008
Location: Parts Unknown
Moto: Buell XB12R
Posts: 18,585
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Total pain.
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11-25-2010, 09:27 AM | #10 |
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