Nissan takes the Suck Award right out of Suzuki's hand!

acalliste · 06-24-2011, 04:46 PM

So, I bought an '07 Frontier LE in December '06. Been really happy with it, until about a week or so ago when the fuel sending unit went bad.

After a bit of Googling I see that this is a common problem from '06 to '08 Frontiers & Pathfinders. So I called the dealer to see about getting it fixed. My truck is out of warranty, but I saw a lot of talk of Nissan covering the repair anyway.

Turns out they did extend the warranty on the FSU, to 72K miles. And... my truck has 74K miles. Sorry we can't help you, call Nissan direct and see what they say. Which I did and after a week or so, someone finally called me back and the first thing they asked me was "how many Nissans have you owned?"

Really? Well, besides this truck, I had a 280Z. But I really love this truck. Can you help?

They said they would think about it, and today I got a call back, saying sorry but we are unable to help you since its past the warranty period.

No shit? That's why I called. Thanks for nothing!

ok I didn't say that but I wanted to.

I don't get why me being a customer now isn't important enough. And 2k miles out of the warranty period? Come on! I guess when I decide to buy another vehicle I can rule out Nissan.

06-24-2011, 04:46 PM	#1
acalliste Canyon Carver Join Date: Nov 2009 Location: FLooRi.D.A. Moto: gsx-r750 Posts: 378	Nissan takes the Suck Award right out of Suzuki's hand! So, I bought an '07 Frontier LE in December '06. Been really happy with it, until about a week or so ago when the fuel sending unit went bad. After a bit of Googling I see that this is a common problem from '06 to '08 Frontiers & Pathfinders. So I called the dealer to see about getting it fixed. My truck is out of warranty, but I saw a lot of talk of Nissan covering the repair anyway. Turns out they did extend the warranty on the FSU, to 72K miles. And... my truck has 74K miles. Sorry we can't help you, call Nissan direct and see what they say. Which I did and after a week or so, someone finally called me back and the first thing they asked me was "how many Nissans have you owned?" Really? Well, besides this truck, I had a 280Z. But I really love this truck. Can you help? They said they would think about it, and today I got a call back, saying sorry but we are unable to help you since its past the warranty period. No shit? That's why I called. Thanks for nothing! ok I didn't say that but I wanted to. I don't get why me being a customer now isn't important enough. And 2k miles out of the warranty period? Come on! I guess when I decide to buy another vehicle I can rule out Nissan. __________________ http://www.acalliste.net/