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Old 09-17-2010, 11:34 AM   #30
Homeslice
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Join Date: Nov 2008
Location: SF Bay Area
Moto: Gix 750
Posts: 11,351
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You should probably have a policy saying that you won't install internal engine parts unless they were ordered by your shop, and that you will do your best to price-match if you do so.

Either that, or the customer must bring documentation and invoice for their parts, with contact information so that you could have called the supplier to verify the camshaft is actually the correct one. And if you can't contact or verify anything, you won't proceed.
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