Nissan takes the Suck Award right out of Suzuki's hand!

[Dave]

Let me see if I have this right, you're upset they won't do free work on your out of warranty car?

[acalliste]

[Avatard]

Originally Posted by Dave

Let me see if I have this right, you're upset they won't do free work on your out of warranty car?

It's an admitted design flaw. They made a defective thing. There's the warranty, then there's doing the right thing. They've already chosen to extend the warranty, suggesting contrition. Having missed that extension by just a few miles, and given the situation, this is not what I would call jacking them up for anything.

Why are you so black and white on things? You should see a shrink. The world has grey areas, and what's right isn't always what's written, I think you may have OCD.

Your need to find order in all things categorized as strictly black and white is consistent with this.

[Homeslice]

The trouble is, when you pick up the phone to call Nissan, you're not going to get anyone in their corporate Marketing department (the people who actually care about public opinion). At best, you'll be directed to a regional zone manager responsible for making after-warranty adjustments. But those people don't work in Marketing, so they could care less about what you say on teh interwebz.

[Dave]

http://www.clubfrontier.org/forums/f...nit-d40-34546/

Its $85. Quit being whiney and fix it your damn self.

[Avatard]

Originally Posted by Homeslice

The trouble is, when you pick up the phone to call Nissan, you're not going to get anyone in their corporate Marketing department (the people who actually care about public opinion). At best, you'll be directed to a regional zone manager responsible for making after-warranty adjustments. But those people don't work in Marketing, so they could care less about what you say on teh interwebz.

I always ask to speak to a supervisor. NEVER speak to a worker bee.

Someone in a position of power knows it's their job if they drop the ball on something large, or potentially damaging.

[TYEster]

I'd say suzuki still sucks.

[Avatard]

Originally Posted by Dave

http://www.clubfrontier.org/forums/f...nit-d40-34546/

Its $85. Quit being whiney and fix it your damn self.

Maybe she's not mechanically inclined. Seems to be more the artistic type (beautiful stuff, BTW).

[Rangerscott]

Where does suzuki come into all of this?


I can't say anything bad about them because my '88 is still in one piece and they fought off the stupid "Tip Over" lawsuit and never gave up which went on for 8 years. FUCK YOU CONSUMERS UNION!

[Avatard]

Originally Posted by Rangerscott

Where does suzuki come into all of this?

I'm guessing it's either in reference to a previously owned lemon of hers, or perhaps Suzuki has found its way to the bottom of customer satisfaction surveys.