I hate car shopping

[CasterTroy]

Originally Posted by 101lifts2

Sounds like you went into the dealer saying can you check out my car for "whatever", but I think "whatever: is the problem. So they wrote on the R.O. to check for "whatever" and you paid for them to check for "whatever".

I went to the dealer and told them I hear the rear-end roaring louder than normal, and a popping and jerking upon slow reverse turns. I asked them to look at the rear-end and confirm that the clutch packs were toast and to see if there was concernable wear on the ring & pinion, as well as to check the wheel bearings at all 4 corners.

I was very specific.

Afterwards I insisted on speaking to the tech that worked on it outside away from the service writers. He then confirmed that the ONLY work I NEEDED was the front wheel bearing.

Most of this I suspected going into it…but just needed confirmation on the rear-end issue from the dealership.

[Sixxxxer]

Originally Posted by 101lifts2

Sounds like you went into the dealer saying can you check out my car for "whatever", but I think "whatever: is the problem. So they wrote on the R.O. to check for "whatever" and you paid for them to check for "whatever".

I don't see a problem unless you specifically told them to replace a part and they charged you 65 dollars in diagnostic time.

No.

I walked in and said My transfer case has a hole the size of a quarter because the driveshaft is bent by the rear yoke the undercarriage is covered in ATF and I had a vibration at crusing speed because of the driveshaft. Then I said the T case cracked b/c of the driveshaft vibration as it was clearly cracked on the T case where the Input shaft from the driveshaft goes INTO the Transfer case.

They then had my truck for 6 hours called me back to say this. "Your driveshaft is bent which caused your transfer case to crack...But since it was physical damage to the driveshaft and not mechanical we cant cover it under your warranty so the total cost will be 2200"

I literally laughed at him when he told me this and then said...Thats exactly what i told you when I dropped it off and you would've saved both of us 6 hours by just telling me then it wouldnt be covered under warranty. They clearly wanted nothing but my money.

Dealerships are greedy bloodsucking bastards and thats why you should haggle them till your blue in the face and if you dont get what you want..Go elsewhere.

Further more...This was the Old T case after I dropped it from the Bellhousing.



Cost me 800 to do it myself Vs there 2200 Pilgramage of my wallet

[101lifts2]

Originally Posted by Sixxxxer

No.

I walked in and said My transfer case has a hole the size of a quarter because the driveshaft is bent by the rear yoke the undercarriage is covered in ATF and I had a vibration at crusing speed because of the driveshaft. Then I said the T case cracked b/c of the driveshaft vibration as it was clearly cracked on the T case where the Input shaft from the driveshaft goes INTO the Transfer case.

They then had my truck for 6 hours called me back to say this. "Your driveshaft is bent which caused your transfer case to crack...But since it was physical damage to the driveshaft and not mechanical we cant cover it under your warranty so the total cost will be 2200"

I literally laughed at him when he told me this and then said...Thats exactly what i told you when I dropped it off and you would've saved both of us 6 hours by just telling me then it wouldnt be covered under warranty. They clearly wanted nothing but my money.

Dealerships are greedy bloodsucking bastards and thats why you should haggle them till your blue in the face and if you dont get what you want..Go elsewhere.

Further more...This was the Old T case after I dropped it from the Bellhousing.



Cost me 800 to do it myself Vs there 2200 Pilgramage of my wallet

So you expect the dealer to write a repair order, pick up your truck, figure out the weight is still on the driveshaft, but it's bent which caused the transfer case to crack, but didn't cause any other damage to the the rear end for free?

Are u Jewish?

Seriously...you cannot ask a dealer to "look" at something even though you told them what was wrong and expect them not to be paid.

It sounds to me, like there was some chance in hell you thought this would be covered under warranty, so you took it to the dealer and they denied the warranty and now you are pissed you have to pay diagnostic time.

[z06boy]

Originally Posted by Sixxxxer

Your first mistake was taking it to a dealer...

My Vette that I've had since 2002 and neither of the two bikes that I've had since 2007 have ever been back to the dealership. The Jeep has but is under full warranty and the little SRT was taken there when under full warranty but no more.

[JoshuaTree]

Wait until gas crosses $4/gal. You'll have a much wider selection of vehicles to buy - both new and used...

[CasterTroy]

Originally Posted by JoshuaTree

Wait until gas crosses $4/gal. You'll have a much wider selection of vehicles to buy - both new and used...

Yeah that's the plan now.

[goof2]

It seems more dealerships are charging for diagnostics rather than just doing what the owner tells them to. A couple, but far from all, around here will at least credit the diagnostic fee toward any repair that is done.

My guess is the policy is a result of idiot car owners coming in, telling the service writer what the problem is (because someone on a forum, their dad, or whoever told them so), only to have the repairs made and the problem still remains. The idiot car owner is pissed and blames the dealership even though it is the idiot car owner's fault.

[wildchild]

i think the diag charge comes from people who go to the dealer to get something diagnosed and then they do the work themselves or have someone else do it.

i am not one to defend dealers at all but if your going to take thier time to tell you something you should pay for it.

[Cutty72]

Originally Posted by goof2

It seems more dealerships are charging for diagnostics rather than just doing what the owner tells them to. A couple, but far from all, around here will at least credit the diagnostic fee toward any repair that is done.

My guess is the policy is a result of idiot car owners coming in, telling the service writer what the problem is (because someone on a forum, their dad, or whoever told them so), only to have the repairs made and the problem still remains. The idiot car owner is pissed and blames the dealership even though it is the idiot car owner's fault.

Originally Posted by wildchild

i think the diag charge comes from people who go to the dealer to get something diagnosed and then they do the work themselves or have someone else do it.

i am not one to defend dealers at all but if your going to take thier time to tell you something you should pay for it.

Having worked at a dealership, these two nailed it on the head.
You tell me what to fix/replace, I fix it and the "problem" still exsists... not my problem.
You want me to take my time to check it out and tell you what wrong for free, so you can go fix it yourself? Not so much.

[tommymac]

Dont some auto parts places do free diagnostic checks?