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04-05-2010, 04:07 PM
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#1 |
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Aspiring Rapper
Join Date: Nov 2008
Location: Halifax, NS
Moto: '12 CB1000R
Posts: 3,569
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Great customer service?
My Buell dealer has it.
The rocker box on my rear cylinder has started to leak. I called them up to find out how much it would cost. I was trying to decide if I was going to do it myself or have them do it. Service manager checks into it and comes back with, "Your warranty was up April 1st, we'll do up the work order now and still cover ya.." But, that wasn't right.. I bought my bike in November 07, and it's a two year warranty. Turns out, they only registered it in April since they assume we won't ride in the cold months. So, not only that they're going to change out my belt on warranty as well. I was thinking it was going to cost me about $400, not counting a new belt. And it's going to be FREE with the belt.. 
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04-05-2010, 04:10 PM
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#2 |
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Custom User Title
 
Join Date: Nov 2008
Location: Central NY
Moto: 2003 SV650S
Posts: 14,959
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I like those kinds of shops.
No amount of advertising will get me to come back but do right by me once and you will have a repeat customer.
__________________
I'm not "fat." I'm "Enlarged to show texture." Handle every stressful situation like a DOG: If you can't eat it or hump it, pi$$ on it & walk away. |
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04-05-2010, 04:10 PM
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#3 |
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Follower
Join Date: Nov 2008
Posts: 5,549
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Great to hear it.
Now go blow some money in there to show them you appreciate their type of business. 
__________________
Racing For Smiles |
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04-05-2010, 04:12 PM
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#4 | |
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Custom User Title
Join Date: Nov 2008
Location: Central NY
Moto: 2003 SV650S
Posts: 14,959
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Quote:
__________________
I'm not "fat." I'm "Enlarged to show texture." Handle every stressful situation like a DOG: If you can't eat it or hump it, pi$$ on it & walk away. |
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04-05-2010, 04:26 PM
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#5 | |
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Aspiring Rapper
Join Date: Nov 2008
Location: Halifax, NS
Moto: '12 CB1000R
Posts: 3,569
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Quote:
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04-05-2010, 04:31 PM
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#6 | |
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token jewboy
Join Date: Nov 2008
Moto: CBR 900, KLR ugly ass duckling, Gas Man
Posts: 10,799
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Quote:
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04-05-2010, 05:46 PM
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#7 | |
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Aspiring Rapper
Join Date: Nov 2008
Location: Halifax, NS
Moto: '12 CB1000R
Posts: 3,569
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Quote:
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04-05-2010, 05:56 PM
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#8 | |
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Chaotic Neutral
Join Date: Feb 2008
Location: Cherry Hill NJ
Moto: GV1200 Madura, Hawk gt
Posts: 13,992
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Quote:
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04-05-2010, 06:00 PM
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#9 | |
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token jewboy
Join Date: Nov 2008
Moto: CBR 900, KLR ugly ass duckling, Gas Man
Posts: 10,799
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Quote:
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04-21-2010, 04:01 PM
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#10 | |
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sergeant hatred
Join Date: Jul 2009
Location: Ottawa
Moto: The bus
Posts: 2,723
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Quote:
__________________
My wife was afraid of the dark...then she saw me naked and now she's afraid of the light. |
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