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#1 |
Geek
Join Date: Feb 2008
Location: Papillion, Nebraska
Moto: 2011 Husqvarna TE630
Posts: 1,437
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Has anyone had a rotten experience ordering from them? I'm going through one right now.
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#2 |
Moto GP Star
Join Date: Nov 2008
Posts: 11,022
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I have heard bad things about them as well. I havent ordered anything from them in a very long time though.
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#3 |
Geek
Join Date: Feb 2008
Location: Papillion, Nebraska
Moto: 2011 Husqvarna TE630
Posts: 1,437
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Here it is, 15 days after I placed my order and I've only received most of it. The entire order was supposed to ship within 24 hours. They do not answer emails. I had to call them to get any response, which was "It shipped from a different warehouse."
Now, for the order that I have received, one of the items was defective (BikeMaster tire gauge). I went online and requested an RMA and received no response. Their live chat service is not available even if you try it during the correct posted hours. I sent them some more emails and will most likely have to call during their business hours on Monday. |
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#4 |
Moto GP Star
Join Date: Nov 2008
Posts: 11,022
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That sucks. I have gotten the it shipped from different warehouses line beofre but my stuff always arrived within a few days of each other.
Thats prety lame as far as them not getting back to you though. Recently I have been ordering from motorcycle super store or comp accesories, and STG and have been very happy with all 3. |
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#5 |
Geek
Join Date: Feb 2008
Location: Papillion, Nebraska
Moto: 2011 Husqvarna TE630
Posts: 1,437
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On top of all of that, shortly after I placed my order, someone got ahold of my credit card info and ran up a few charges of their own. I can't say for certain that Kneedraggers was responsible, but it sure is an interesting coincedence.
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#6 |
Moto GP Star
Join Date: Nov 2008
Posts: 11,022
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Damn so this is a complete clusterfuck for you then? Did they ever find out about teh CC stuff or th ebank is on that now?
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#7 |
Geek
Join Date: Feb 2008
Location: Papillion, Nebraska
Moto: 2011 Husqvarna TE630
Posts: 1,437
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The bank is on it. The charges have been removed ($101 total), the card cancelled, and a new one is being sent out. All within a few hours of the charges being made.
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#8 |
Moto GP Star
Join Date: Nov 2008
Posts: 11,022
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That stuff is a roayl PITA when ya get a new card, had that happen with my CC that I dont use that often and they gave me a new one and it screwed up my ez pass stuff for a while.
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#9 |
Ride Naked.
Join Date: Feb 2008
Location: Flat and Straight ND
Moto: 08 BUELL 1125R, 05 SV650S
Posts: 7,916
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Only ordered from them once, and no issues.
Sorry man, I hate dealing with retailer issues. |
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#10 |
Leather and Lace
Join Date: Feb 2008
Location: Goleta, Ca
Moto: 2005 R6
Posts: 1,810
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I have never had an issue with them. I have returned pants and they sent me new ones with no problem (and no extra charge) plus I got a huge amount off my new chain because of their "puck buck" system.
![]() But this was a few years ago...maybe things have changed. ![]() |
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